FAQ
Common questions.
Do you show iPhone prices on the website?
Where a current price hasn't been verified, we show "Check today's price" instead of guessing. Message us on WhatsApp for the current price of any model.
Which iPhone generations do you deal in?
Every generation from the iPhone XR through to the newest release, including the Plus, Pro, Pro Max, e, Air and Duo variants in each family, thirty five models in total, mapped out model by model in the catalogue.
How does Lipa Mdogo Mdogo work?
You choose a device and message us, and we work out the deposit and repayment plan together, tailored to you and the device you want.
Will you give me a trade-in value automatically?
No. Upgrade requests are enquiries, not automatic valuations. We review your device's condition and configuration before discussing options with you.
Can you repair my iPhone?
Yes. Submit a repair assessment request with your device and issue, and we'll advise after reviewing it, no price is promised before assessment.
Are you an authorised Apple reseller?
We're a certified dealer and authorised premium reseller. Message us if you need documentation for a specific purchase.
How do I contact you?
WhatsApp is the fastest way to reach us. You can also call, email, or visit the store in Nairobi, see our Contact page for details.
